Valuable period and resources are frequently wasted in the replacing of hardware that in fact functions properly. This record helps you to troubleshoot possible hardware issues with Cisco 3800 Collection Routers. This record also provides information to help you identify which component causes a equipment failing. This depends on the kind of mistake that the router encounters. Notice: This record does not really include any software-related downfalls except for those that are usually often mistaken as hardware issues.
Cisco suggests that you possess information of these subjects:. The details in this document is centered on Cisco 3800 Collection Routers. Refer to for even more info on record events. Whenever you install a fresh card, module, or Cisco IOS ® software picture, it will be essential to verify that the router offers enough memory, and that the equipment and software program are suitable with the functions you desire to use. Perform these recommended actions to examine for hardware-softwaré compatibility and memory requirements:. Make use of the ( customers just) to choose software for your network device. Guidelines:.
The ( clients just) area helps you confirm whether the segments and credit cards installed on the router are usually backed by the desired Cisco IOS software edition. The ( customers just) section assists you choose the types of features you wish to apply in purchase to determine the Cisco IOS software program image that is certainly needed.
Use the ( clients only) to check the minimum amount of storage (RAM and Flash) needed by the Cisco IOS software, and to downIoad the Cisco I0S software image. Refer to the area of in purchase to determine the quantity of memory space (RAM and Display) set up on your router. Suggestions:. If you would like to keep the same features as the edition that currently operates on your routér, but you do not understand which feature established you use, issue the display version command on your router, and insert it into the ( clients only) to discover out. It is essential to examine for function support, especially if you plan to use recent software program features. If you need to update the Cisco IOS software image to a brand-new edition or feature set, send to for even more information. If you determine that a Cisco IOS software program upgrade is certainly required, total the actions discussed in the fór the Cisco 3600 Series Router.
DS3 connectiob b/w 7. I have a cisco 7. VXR with a DS3 card PA- T3+ (From Mpls) to a cisco 3. NM- 1te/E3 port adapter. 5, I have the folowing code on the card. Serial1/0 is up, line protocol is up Hardware is DSXPNM Serial Description: DS3 IPL UFLP Internet address is 10.10.1.2/30 MTU 4470 bytes, BW 44210 Kbit, DLY 200 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation PPP, LCP Open Open: IPCP, CDPCP, crc 16, loopback not set Keepalive set (10 sec) Last input 00:00:00, output 00:00:00.
Note: The Cisco IOS software program upgrade process for the 3600 Series Router furthermore applies to the 3800 Collection Router. The Cisco IOS software file names might vary, structured on the Cisco IOS software program version, feature established, and platform.
Ideas:. If your 3800 router does not have got a link to the system or a valid Cisco IOS software program image, you can concern the tftpdnld ROMmon control to recover the IOS image. Refer to for even more information. Refer to for details on how to recover a Cisco 3800 Series Router trapped in ROMmon (rommon # >prompt). The ( clients just) allows you to verify the meaning of an mistake message. Error messages appear on the gaming console of Cisco items, generally in this form:%XXX-n-YYYY: text message This is certainly an example of an error message: Router#%SYS-2-MALLOCFAIL: Memory part of december bytes neglected from hex, swimming pool chars, alignment December Some mistake messages are usually informational just, while others suggest equipment or software failures and require actions.
The Error Information Decoder device provides an description of the message, a recommended motion (if needed), and if obtainable, a hyperlink to a document that offers substantial troubleshooting info about that error message. Your Cisco 3800 Collection Integrated Solutions Router goes through comprehensive exams ánd burn-in béfore it results in the stock. If you encounter problems, direct to to help separate the problem or remove the router as the supply of the problem. This document contains these sections:. Also, refer to. When a 3800 Series Router is usually run on or rebooted, these events occur:. The ROM Keep track of (in Boot ROM) initializes itself.
The ROM Monitor checks the boot industry (the minimum four bits) in the configuration sign up. If the last digit of the shoe field can be 0, for illustration 0x100, the system does not shoe a Cisco IOS software picture and waits for consumer treatment at the Range of motion Monitor prompt. From the Range of motion Monitor setting, you can issue the shoe or m order in purchase to personally shoe the program. If the final digit of the boot field can be 2 through F, for illustration 0x102 through 0x10F, the router boot styles the 1st valid picture stipulated in the settings document or given by the Shoe environment shifting. It will go through each boot system command word in sequential purchase until it boot styles a valid picture. If the router cannot discover a legitimate picture, these occasions occur:. If all boot instructions in the program configuration file fail, the program attempts to boot the first valid file in Flash memory space.
If a completely functional program image will be not discovered, the router does not functionality and stays in Range of motion Keep track of while it waits to become reconfigured through a immediate console port link. If the router finds a valid picture, these activities occur:. The main Cisco IOS software image can be uncompressed into DRAM and a good deal from now there. Cisco IOS software program makes needed data buildings, like as interface explanation blocks (IDBs), carves User interface Buffer on DRAM, lots the International Construction, and will be ready to go. If the router is stuck in Range of motion Monitor mode, pertain to the recuperation procedures defined in.
The Cisco 3845 offers four slot machines, and the Cisco 3825 has two slot machine games. Each network module slot welcomes a variety of network component interface cards that support a range of LAN, WAN, and Voice technology. Refer to and for Tone of voice WAN User interface Credit card (VWIC) compatibility info. Refer to for info on all the supported segments. Refer to for details on how to understand, set up, and configure credit cards and modules for the Cisco 3800 Collection Integrated Solutions Routers. By default, the Capital t3 control does not screen in the present running-config control output.
Problem the display version command word in order to notice the cards. Best skyrim mods on steam workshop. It will not screen in the display run and display ip interface short command results. Router-3845# display version Cisco Internetwork Operating Program Software program IOS (tm) 3800 Software program (M3845-IK9S-M), Version 12.3(12b), RELEASE SOFTWARE (fc2) Techie Support: Copyright (c) 1986-2005 by cisco Systems, Inc. Created Thu 31-Mar-05 18:07 by jfeldhou Image text-base: 0x60008AY4, data-base: 0x61E20000 ROM: Program Bootstrap, Version 12.2(8r)T2, Launch SOFTWARE (fc1) ROM: 3800 Software (D3845-IK9S-M), Version 12.3(12b), Discharge SOFTWARE (fc2) D-R4745-9A uptime can be 18 moments System returned to Range of motion by reload System image document will be 'expensive:c3845-ik9s-mz.123-12b.bin' This item consists of cryptographic functions and can be subject matter to United Claims and local country laws and regulations governing import, export, move and make use of.
Delivery of Cisco cryptographic items does not really suggest third-party expert to import, export, disperse or use encryption. Importers, exporters, distributors and users are accountable for compliance with U.Beds. And local country laws and regulations. By making use of this product you agree with the fact to conform with relevant laws and regulations. If you are usually incapable to comply with U.Beds. Starcraft 2 primal zerg. And regional laws, return this item immediately.
A summary of U.T. Laws regulating Cisco cryptographic products may become found at: If you need further help please contact us by delivering e-mail to export@cisco.com. Cisco 3845 (R7000) processor (revision 0.0) with 249856K/12288K bytes of memory space.
Processor panel ID R7000 CPU at 350MHz, Implementation 39, Rev 3.3, 256KM M2, 2048KW D3 Cache Bridging software. Back button.25 software program, Edition 3.0.0. SuperLAT software (copyright 1990 by Meridian Technology Corp). 2 FastEthernet/IEEE 802.3 interface(beds) 1 Subrate Capital t3/E3 ports(s) DRAM settings is certainly 64 parts broad with parity handicapped. 151K bytes of non-volatile settings memory space.
62592K bytes of ATA System CompactFlash (Look over/Write) Settings register is usually 0x2102 Router-3845# show ip interface brief Interface IP-Address Fine? Method Position Prot ocol FastEthernet0/0 10.10.50.25 Okay NVRAM up up FastEthernet0/1 unassigned YES NVRAM administratively down down You need to configure the router in order to recognize the card. This can be a construction illustration. Refer to the equipment installation information, for even more configuration details.
Router-3845# credit card type t3 1 Router-3845#.Scar 1 00:24:20.031:%Hyperlink-3-UPDOWN: User interface Serial1/0, changed condition to down.Mar 1 00:24:21.031:%LINEPROTO-5-UPDOWN: Line process on User interface Serial1/0, changed condition to down Router-3845# present ip interface brief User interface IP-Address Alright? Method Standing Prot ocol FastEthernet0/0 10.10.50.25 YES NVRAM up up FastEthernet0/1 unassigned YES NVRAM administratively down down Serial1/0 unassigned YES unset down down Note: Some of the modules might not be hot swappable. After you install the cards into the routér, you might not be capable to notice the module in the present version control output. You need to reload the router in order to acknowledge the newly installed component.
This area describes how to figure out the result in of the possible hardware problems. In order to recognize the concern, the very first step is definitely to capture as much information about the issue as possible. This details is important to determine the trigger of the problem:.
Console logs-Refer to for even more details. Syslog information-lf the router is certainly fixed up to send out records to a syslog server, you can acquire info on what occurred. Refer to for more information.
present technical-support order output-The present technical-support control is certainly a collection of numerous different instructions which consists of the display version, display running-config, and show stacks instructions. TAC technical engineers usually request for this details to troubleshoot hardware issues. It is definitely important to collect the show technical-support command info before you execute a reload ór power-cycle ás these activities can trigger the loss of all information about the issue. Finish the bootup sequence if the router experiences boot errors. If you possess the output of a present command from your Cisco gadget, which contains the show technical-support order, you can use the ( customers only) to display potential problems and repairs. You must end up being logged in and possess JavaScript allowed in purchase to make use of this tool.
When the routér reboots, it comes back to a regular condition. A regular state means that the router is definitely functional, goes by visitors, and you are usually capable to obtain gain access to to the router. Issue the show version control and look at the result in purchase to check out why the routér rebooted. This is an instance: Router# show edition Router uptime can be 20 days, 5 times, 33 moments System came back to Range of motion by power-ón Refer to fór info on how to recuperate a Cisco 3800 Series Router trapped in ROMmon (rommon # >fast). A system crash pertains to a situation where the program has recognized an unrecoverable mistake and offers restarted itself. A accident can become caused by software problems, hardware issues, or both. This section deals with hardware-caused accidents and crashes that are software-related, but might be mistaken for equipment problems.
Caution: If the router is usually reloaded after the accident, like as through á power-cycle ór the reload command, important information about the crash is lost. You require to gather the present technical-support and display log command word outputs, mainly because nicely as the crashinfo document (if possible) before you refill the router. Réfer to for more info about this problem. The system encounters a bus error when the processor attempts to gain access to a memory area that either does not exist (a software mistake) or will not react properly (a hardware issue). A coach error can become discovered through the result of the display version command provided by the router (if not power-cycled or manually reloaded). These are two examples of bus error dives: Router uptime is usually 2 times, 21 hrs, 30 a few minutes System restarted by bus error at PC 0x30EAge546, deal with 0xBB4D4 Program image document is certainly 'fIash:igs-j-l.111-24.bin', booted via display. At the gaming console fast, this mistake message might furthermore be seen during a bus error:.
Program obtained a Bus Error exclusion. indication= 0xa, program code= 0x8, context= 0x608c3a50 PC = 0x60368518, Result in = 0x20, Standing Reg = 0x34008002 Refer to for even more information about this concern. The router might obtain trapped in a constant cycle that can end up being owing to a hardware concern. A constant loop never enables you obtain entry to the routér. The router continues to scroll mistake text messages until it is definitely powered off. This area provides examples of the error messages noticed, and the essential troubleshooting steps to figure out the faulty hardware.
This is a troubleshooting flowchart for Shuttle bus Error Exclusion,%ERR-1-GT64010, Watchdog Timeout, and OIRINT continuous loops: Take note: If the router will not encounter the constant cycle after you complete these troubleshooting steps, after that it might possess been triggered by a mis-seated system component. It is certainly recommended that you keep track of the router for 24 hours to make certain that the router continues to perform without experiencing this concern once again. This is certainly an instance of a shuttle bus error exception message:.
Program obtained a Shuttle bus Error exclusion. signal= 0xa, program code= 0xc, context= 0x61c67fchemical0 Personal computer = 0x6043904c, Trigger = 0x2420, Status Reg = 0x34018002 Refer to for even more information about this concern. If you do not power-cycle or by hand reload the router, the present version command word shows this result: Router uptime will be 2 times, 3 hours, 5 moments Program restarted by mistake - a SegV exclusion, Personal computer 0x80245F7C Program image document is definitely 'flash:c2600-js-mz.120-9.bin' This output might furthermore be existing in the system logs:. System received a SegV exclusion. transmission= 0xt, code= 0x1200, context= 0x80d15094 PC = 0x80678854, Vector = 0x1200, SP = 0x80fcf170 Refer to for more details about this concern.
The TLB (Weight/Fetch) Exception mistake appears similar to this sample:. TLB (Insert/Fetch) Exclusion. Access tackle = 0x1478 PC = 0x1478, Lead to = 0x8008, Standing Reg = 0x30410002 This error usually repeats indefinitely until interrupted by a user-issued break series or by powér-cycling the routér (after which thé error might resume). Make use of the procedure outlined in to reload the Cisco IOS software program image into Flash. Make use of the from this document to troubleshoot the equipment. If the problem persists, convert the router away from and reseat the DRAM, then power-up thé router.
If thé problem proceeds to reveal itself, substitute the DRAM ánd power-up thé router once again. This will be an example of thé%ERR-1-GT64010 mistake information:%ERR-1-GT64010: Fatal error, PCI Professional read result in=0x0120E483, cover up=0x0CD01F00, realcause=0x00000400 buserrhigh=0x00000000, buserrlow=0x04080000, addrdecodeerr=0x14000470 Cisco processors possess timers that safeguard against particular sorts of program hangs.
The Central processing unit regularly resets a watchdóg timer. The watchdóg timer generally handles the time of each procedure. If the timer will be not reset, a snare happens. If a process is more time than it should end up being, the watchdog timer is definitely utilized to escape from this process.
There are two main forms of watchdog timeouts.
Here is usually what you look for:. Is the interface UP?. Is definitely the collection process UP?. If bóth the interface ánd range protocol are usually NOT upward, your connection is certainly not going to function. To resolve a line lower, I appear at the wire or the keepalives. To resolve a range protocol down, check out to make certain that the methods suit on each part of the connection(see the 'range protocol' on each óf the interfaces abové). Are you using insight, CRC, framing, or other errors on the collection (see how the seriaI interface above will display errors)?
If therefore, check your cable connection or get in touch with your company. Now, allow's say that you have produced it to the point where you cán ping fróm LAN tó LAN, through yóur WAN. Great job - that is usually a very good indication. If you are still getting trouble, it must become in OSI Levels4-7. Here are usually those layers listed out and probable problems you might experience in each layer:.
Coating 4 - Transport - in the transport layer are usually TCP ánd UDP - you couId be have got an ACL or QoS feature blocking or delaying this visitors. Your TCP traffic could furthermore end up being fragmented to the stage that it could not be reassembled. Another choice is certainly that you may not be getting an ACK back from your visitors that had been successfully delivered. Layer 5 - Session - in the program layer are usually protocols Iike SQL, NFS, SMB, ór RPC - you couId be taking mistakes on any oné of these program methods. I would suggest using a process analyzer like Wireshark to evaluate your session data. Level 6 - Presentation - in the Demonstration layer are usually information encryption, compression, and formatting - your VPN canal could be screwing up or possibly you are usually sending one type of data (like á MPEG) and thé recipient is trying to view it as a WMV file. Level 7 - Software - in the Program layer are usually, of course, your programs Iike FTP, HTTP, SCP, TFTP, TELNET, SSH, and more - you could end up being attempting to connect to a telnet server with the SSH process, for illustration.
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Coating 8 - End Consumer - the position joke is that 'Level 8' is the user - the user could become simply mistyping their username or security password or you, the system admin, could possess been fine-tuning the wrong IP deal with all along.